Recommendation in Manage Storage section says activate "Store in Cloud"

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Level 1

37 points

Recommendation in Manage Storage section says activate "Store in Cloud"

After updated to Catalina, I checked yesterday my storage on system preferences>storage>manage> recommendations. , I see clickable "Storage in Cloud".

On iCloud setting under Account settings, everything is fine about iCloud Drive and others. Photos or others store in iCloud , desktop documents etc. too

But as I said in manage storage section, I see this and when I click "Storage in iCloud" I see this error box:

""Your password is required to enable iCloud Photo Library.

Open Apple ID in System Preferences to turn on iCloud Photo Library """

MacBook Air 13", macOS 10.15

Posted on Nov 24, 2019 10:38 AM

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Answer 1

Top-ranking reply

ATSiem

Level 1

19 points

Jan 7, 2020 4:06 PM in response to drachernar

This issue is still not resolved. As you see, several users claim they are moving forward with the issue - ignoring it and not resolving. This is still an issue for me. Also discussed here: https://discussions.apple.com/thread/250879895?page=1

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Answer 2

drachernar Author

Level 1

37 points

Nov 24, 2019 11:03 AM in response to Eric Root

of course, I've used these for years. I've never seen this issue. I logged out and log in again 15 minutes ago, And now my desktop and others moved another folder that called "iCloud Drive (Archive)". Anymore I've different 2 desktops

I mean I logged out and log in back, my documents and desktop folder didn't download files back from iCloud Drive, and if I add something my new empty desktop, doesn't effect drive desktop, im checking on iPhone File app.

My everything are still in drive, but on Mac can't sync desktop and documents now.

I think its Catalina problem

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Answer 3

Eric Root

Level 10

684,897 points

Nov 24, 2019 10:57 AM in response to drachernar

Have you checked System Preferences/Apple ID to make sure Photos syncing is selected (checked)?

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Answer 4

Eric Root

Level 10

684,897 points

Nov 24, 2019 12:29 PM in response to drachernar

Have you tried going to System Preferences/Apple ID, unchecking iCloud Drive syncing, and after a couple of minutes, check it again to see if that will force a sync?