You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Geezer needs help with iTunes

Just updated my iMac to Catalina. No problems. Now, I've attached the backup external hard drive to transfer my iTunes library. I get a message that I can't open this version the application iTunes on my external hard drive because "You can't use this version of the application "iTunes with this version of macOS. You have iTunes 12.9.4."


What next?

Posted on Nov 24, 2019 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2019 12:00 PM

You don't need to open the iTunes application. If you created the backup by drag-copying or cloning, drag the iTunes library to the Music folder of your home folder; otherwise, check the documentation for the backup software you used.


(176404)

Similar questions

2 replies

Geezer needs help with iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.