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Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
I am running iTunes version 12.10.2.3 and am unable to download pictures from my iPhone 8 to my PC.
It always worked until about a year ago (probably less). I went on a trouble shoot page and it said to open Services.msc. In Services, I have neither Apple Mobile Device Service nor AMDS.
I do have "AMD External Events Utility". But no idea if it is what I want or what to do with it.
Any ideas?
iPhone 8
You shouldn't be dragging photos from iPhone to PC. Neither Windows nor iOS supports that means of transfer any more. You should be following these instructions-->Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support
Did you install iTunes using an administrator Windows user ID?
You might also find this useful-->Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
You shouldn't be dragging photos from iPhone to PC. Neither Windows nor iOS supports that means of transfer any more. You should be following these instructions-->Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support
Did you install iTunes using an administrator Windows user ID?
You might also find this useful-->Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
I will no longer be dragging and dropping pictures and will look at the later.
I did install iTunes using my administrator Windows user ID.
I cannot restart the Apple Mobile Device Service (AMDS) because it is not on the list I just sent you. I feel like a jerk - but it's just not there. Sorry.
Sorry for the confusion. iTunes returned fine!
Problem is that I cannot move pictures from my phone to my PC. Even with the reinstall, neither Apple Mobile Device Service nor AMDS is in the Service list.
I removed iPhone from USB and replaced. I can move a few pictures and then “A device attached to the system is not functioning “. I am clocking a dragging from the Apple iPhone folder attached to my PC
Also,
ICloud for windows? Use that...
Will I lose everything saved on iTunes? Ie music and photos?
Deleting iTunes will not delete any iTunes data.
removed iTines App. Reinstalled from Microsoft Store. No change in Services.
And now =
go to This PC - Internal Storage - “This folder is empty”.
I don’t know what “this folder” is. Open iTunes. You should’ve your music.
Your screen image is too small to be useful.
It doesn't look like it's missing. It's running. And have you followed the instructions in the link that I posted?
Missing Apple Mobile Device Service on my Windows 10 PC.
