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blove510 Author

Level 1

4 points

my iPhone is dead and not charging

Earlier today my 1 year old iPhone was working fine. It was "dead" but after charging for a while and trying a few outlets and a few phone chargers it is still "dead" (black)

Any ideas?

iPhone XR, iOS 12

Posted on Nov 24, 2019 5:19 PM

Top-ranking reply

MrBill3

Level 10

103,978 points

Posted on Nov 25, 2019 10:07 AM

Hello,

Check the charging port for lint or other debris and see this:

If your iPhone, iPad, or iPod touch won‘t charge

Good luck.

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my iPhone is dead and not charging

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