AirPods Pro firmware 2B588 reduce the noise cancelling capability

Unbelievable how it has been almost 2 months without any solution. I use mine in an office setting with plenty of vocal chatter; after coming back from holiday vacation (during which this firmware installed) I noticed an immediate difference

Its all over the internet so its something that Apple can't ignore. Keep us posted as the Verge says that they have reached out to Apple for comment on the situation, so it will be interesting to see what they say.

At the very least we’ve made it a mainstream issue with most tech media picking up the story. Apple may be forced to respond as a google news search of Airpods Pro has become dominated with the question of ANC reduction. Regardless if Apple comments the next firmware update will be the most scrutinized in airpods history and we’ll know whether they address our concerns and increase the ANC. If not I’d expect next steps of potential litigation.

Is there anyway you can modify the original question on this post to include "AirPods Pro firmware 2B588/2C54 reduce the...."

My latest was running a BT diag to provide the engineers with more data. Supposed to hear an update Thursday. Hope we get an updated FW version soon.

I am starting to think that the noise cancelling was causing the airpods to push them out of people's ears, so they had to reduce it. I mean mine were literally popping out of my ears and I couldn't stop it. I had to tape them to the side of my ears, but now they stay in without issues. It's possible they just were sick of getting complaints they wouldn't stay in people's ears, so they reduce it and that seems to have fixed "that" issue, but created a new problem.

Paulman! wrote:

I mean mine were literally popping out of my ears and I couldn't stop it. I had to tape them to the side of my ears, but now they stay in without issues.

Seriously? You taped them onto your head to keep them from falling out?

As the days pass this discussion looses more credibility especially when post about taping them to ears so they don’t pop out and new purchases shipping with 2B588. If you didn’t have 2B584 then abstain from posting....please

Yes. After going through the different pieces about 60 times with them falling out at my desk, almost losing them into water 4 or 5 times, then them landing in a pile of mud, I tapped them to my head.

I never made the connection to why they stayed in my ears now, but after the update, I have had maybe 2 times they fell out, which I was moving. Before they would literally jump out of my ears. I could feel them moving and "pop", out of my ears.

I also noticed after the update, they shut off before they completely fell out. Before they would just drop out with the music playing, but they go mute just before they come out now.

🤦‍♂️

This is the author of the French article that KayneGiordano posted (https://www.lesnumeriques.com/intra-ecouteur/apple-airpods-pro-p54603/labo-apple-airpods-pro-la-reduction-de-bruit-a-t-elle-vraiment-ete-degradee-par-une-mise-a-jour-n146257.html)

It's trying to say we are all crazy. So I told him no and that RTINGs even showed the drop in ANC in the bass-level between 2B584 and 2C54. Author is unable to state what the original firmware that was tested was on... He said it was before 2B588's release yet there are multiple test-firmwares that were available at that time especially for review purposes.

A friend let me test his AirPods pro 2 months ago and I was so impressed with the noise cancelling level. I just bought my own 2 days ago and now the level is at a useless level. What is going on Apple? Pls rectify ASAP

I gave mine a break for a few weeks and used my gen 1s in hopes that this would be resolved. I tried them again yesterday and there was no discernible difference between ANC being on and off.

Sadly I returned them to cut my losses. This is the first Apple product I returned. Really disappointing experience.

I don't understand how them needing your Airpods for engineering helps you out? It's lost time on warranty, use, etc. Replacements aren't going to help because the firmware is going to update automatic anyway.

They want the devices to study them. It's not a swap out. It's for them mainly. The AirPods do exhibit some other problems (wireless charging won't work but that also seems to be nearly universal except for certain brands of chargers) and also the Right AirPod is always 10% less battery than the Left and dies earlier.

The purpose of them collecting it is for them to run in-house diagnostics on my actual devices in which I reported the problems and discussed them with Apple privately and on this forum...

But since 2C54 has been pulled and was mentioned to have caused even more problems with the devices (hence being pulled), a new set on 2B588 would be better in the meantime for myself while waiting for a truly new firmware update.

It would be nice to receive a pair on 2B584 but I don't think that will happen. But my pair is running a firmware that is now unavailable.

They were all there except the 6 Plus bending (OOW Fault). They were common issues. Just like the current Macbook Pros and MacBook Airs that have faulty butterfly mechanism keyboards and the 2015 MacBook Pros with delamination issues. However, there is nothing about buggy Airpods Pro firmware.

What I am finding weird now is I am stuck on 2C54. I used my APP just walking a few streets yesterday waiting for my car to be done with a nail in the tire and wow they were terrible just walking a street with ANC on, very little difference to off.

Why don't they just let us revert back to 2B588 since its current, never mind the original. I am stuck on a pulled Firmware.