AirPods Pro firmware 2B588 reduce the noise cancelling capability

furtin wrote:

Jobs would've never let this happen.

Do you mean STEVE Jobs? Who said “You’re holding it wrong?” And who said “I know what customers need better than they do?” THAT Steve Jobs? You must be too young to actually remember the guy.

It's now mid-April and my Airpod Pros are still stuck on firmware 2C54.

That's four months of owning a product where the primary selling point of the product was bricked by the company that sold it. No statement. No word on a new firmware version. I was in Grand Central Station when I first put them in and it felt like one of those moments in a movie where the character is somehow separated from the rest of time. The effect was incredible. Such a pity that it only lasted a little while before they ruined them.

No matter the size the tips no longer pass the fit test, whereas they had before. Even a breeze blowing against them causes them to pop and crackle if ANC or transparency mode is activated. I hope this is sorted soon but not holding my breath.

Just came here to say I am having the same issue. I have a very routine life and thought maybe I was just 'getting used' to the NC but I was sure I was hearing more outside noise at certain places and times where previously there was none. These buds blew me away when I first tried some then bought some. Now I can barely tell any difference with ANC on or off. Please fix ASAP Apple this isn't good.

Don't be like Bose!!

There’s one more reason I’m waiting for the firmware update I described here:

https://discussions.apple.com/thread/251260192

Siri on a Mac says my AirLods Pro don’t support that feature when I ask to turn on transparency or noise cancellation 🤦🏻‍♂️🤷🏻‍♂️

well got my replacement R and L AirPods Pro, both on 2B588 and both noticeably better sound wise than 2C54. Passed the fit test with standard Medium and large like I used to on the original firmware.

Roll on the new firmware.......

That's good.

Same experience as I had. (I don't know if you saw my post on the last page?)

Passed the fit test

Same amount of bass with ANC OFF

Sound fuller and just better

No distortion when talking on the phone (with ANC/Transparency mode ON)

I start to wonder, is it something about production date as well? I got my first ones very early, with 2B576 installed.

hey guys, i wanna to ask. How i can get the new update (firmware) for my airpods pro, i have used many methods like charge airpods pro with lid open and put it near iphone, charge airpods pro with lid closed and put it near iphone. All of that didn't work for mine. My airpods pro now firmware version 2B588.

I just updated my phone to that update, and I notice either very little difference to none. Could be just placebo. That's at least how I feel for my pair. I'm not sure it's close to when I originally bought them though either. But maybe you just have better results idk

I'm running 13.4.1 on my mobile devices (iPhone and two iPads) and the latest Catalina on my MBP - I hear no difference whatsoever in the degraded ANC.

This really doesn't make sense anyway - you can use Airpods + ANC over a standard bluetooth connection with a non-Apple device (I know people who've bought them that don't even own an Apple device), and in fact the ANC even functions without being connected to any device at all.

Lol yeah the apple representatives sometimes aren't the most helpful (not hating on them btw) but my experiences haven't been the best. Most of the help I get is from them is when they send me links of tutorials on stuff made by apple which are already on the web anyways and don't provide much help.

My iPhone 11 runs on iOS 13.4.1. with AirPods Pro (2C54). I didn't find any differences after upgrading to 13.4.1. ANC is still weak. I can hear bass echoes when walking and I hear my own footsteps, which I didn't hear on the 2B588 firmware.

Did they discuss anything about if 2D3 fixed any of the issues? I doubt they would give you the information but curious… Did they mention anything about if 2D3 fixed anything else or what the point of it was? I haven’t seen any cases of anybody with two AirPods running 2D3 successfully… I’m not even sure why that firmware was released in the way that it was. 😭

You want an update? Here's an update for you all:

1. They delete some of my comments.
2. All issues not fixed yet and it has been 6+ months.
3. They need to be sued.
4. Probably this comment will be deleted too and i'm not breaking any rules.

I'm disappointed and in the future i'm not buying another apple product. Shame.

Yes, they have tried to do the same with me which is why you will see me directly addressing the mods that state my posts are not against the ToS (because they aren't).

Anyone subscribed to this thread gets an email with the original posts anyway so I've been reading through them. All the talks about CAL (can't write it here) and similar things (your 3rd point) are all removed now.

However, I think that could be a valid way to go. I am considering contacting Apple again and re-opening my case... The last rep was very unhelpful.

I've had 3 pairs of AirPods and swapped out many individual L and R AirPods and of course they all still have the Nov 2019 ANC issue and none of them have ever wirelessly charged successfully for more than 5 minutes or so (also a known issue).

[Mods: This post does not go against the ToS and is meant to continue dialog within this post to look for additional solution to the bug we are are still having. Other solutions are being discussed and we are sharing what we all have done to see if we can find a solution]

This is my second time responding to this, I am quite frustrated that nothing has been said by apple and that comments are being deleted. I have had my AirPods replaced and had the amazing anc I remember from day one for about an hour and then they updated and so unfortunately it proved that the degradation was not in my head. I keep telling Siri to turn on noise cancelling and she usually replies that it is already on. I would just like a timeline or to know if I should sell the AirPods and get something that delivers what was promised. Thank you!