AirPods Pro firmware 2B588 reduce the noise cancelling capability

Yep my replacements arrived on thursday and they auto updated ti the latest firmware within a few minutes. The noise cancelling is definitely below par compared to the earlier firmware and the volume is a lot lower. Does Apple acknowledge that this is now an issue

just yesterday I’ve updated my AirPods and have the same feeling - ANC is much worse as before. Tested today in train - could hear all the time people talking. ANC was active. AirPods reset and new pairing was done.

Apple, please fix it!

i am having this issue as well. ANC is like non-existence. I can talk with others with ANC turned on.

This makes ANC mode and transparency mode useless.

Hopefully Apple can release a firmware update to bring back the decent ANC ASAP.

I have reported it to Apple, but no response. If it is a bug, I believe it can be fixed in later delivery, but if it is done by intention, it will be a big trouble. I used Sony Wi-1000X before, the only reason I changed to Airpods Pro was better ANC.

I think this was intentional change because many people complained there are hypersensitive to the anti-noise wave and listening AirPods Pro were resulting in headache. I am really hoping they will let us set ANC strength according to individual preference.

Dear Apple, you should pay attention to all these posts here and get the ANC fixed ASAP. In addition you need to fix the low volume /poor audio quality problems when paired with Airfly and in flight entertainment. Twelve South rep said the root cause lies with your latest firmware.

Take this from an Apple fan of 30 + years. Do not disappoint your loyalty customers.

I am also having this issue. I will be returning if not fixed...otherwise there is nothing to substantially differentiate pros vs 2s except price. If people don’t like the ANC, turn off?!? Pretty awful to take away from everyone especially as this was big selling point.

On Thursday I was over 40 minutes on call with apple support. they are not aware about the problem. the third manager I was talking with decided to open an issue for the development. they should give me response within next two weeks.

unfortunately firmware downgrade is not possible, at least the phone support does not know how to do this.

people, please call apple support and ask them to open an dev issue with this problem. I think this is the only way to have the noise cancellation problem fixed asap.

I have the same issue. I reported it to Apple as a bug with the following:

"Since the Airpods Pro's firmware was updated to version 2B588, Noise-Cancelling has dramatically decreased. This should be a bug and I hope it to be fixed in a future firmware update."

Thanks for trying but now over 1,000+ people have marked this as them having the same issue. It's every Airpods Pro running 2B588. Apple has no changelogs for AP firmwares nor do they have bug lists.

It needs to be sent upwards.

Ok thanks for the answers, the fact that iOS 13.3 can change something doesn’t make much sense, the anc chip is inside the Airpods.

I can’t compare with the previous firmware because my AirPods updated The firmware immediately but I was unsatisfied with the anc performances from the first moment.

I saw some reviews on YouTube and they were very happy about the anc and told that the world around them almost disappeared; I’ve been having a total different experience.

I wrote to Apple in the feedback section as suggested, saying that if they reduced the efficacy of the anc due to some people experiencing dizziness etc they should at least give us the option to set the anc.

Finger crossed

There is definitely a change. There is still ACN but it is lessened. For example, there is a fan that I could not hear when ACN was on before. Now I can hear it. Not as loud as if it was OFF, but the feature has been lessened.

I spoke w/ Apple about this on chat. They are reaching out to discuss this issue (and cited this forum as the reason) and they both emailed me and called me for more information about the problem.

Has anyone else been contacted this way? I think they want to send it up to their Engineering Dept.

Yeah just answer their stuff and there is really no reason to replace the Airpods. They are all the same. All of them have the same issue and it's now a hardware issue. It's a firmware issue that can be fixed by downgrading or upgrading (once there is a new one). They should be quite aware of that by now.