Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro 16 inch battery life

Just got a new MacBook Pro 16" and today is the first full day of use. I am getting less than 4 hours of battery life, not even close to the advertised 11 hours.


Will do more testing at work tomorrow and hopefully things improve.


Config is 2.4GHZ 8-core, i9, 32GB RAM, Radeon Pro 5500M 8GB


MacBook Pro 16", macOS 10.15

Posted on Nov 24, 2019 7:55 PM

Reply
Question marked as Best reply

Posted on Dec 18, 2019 1:24 AM

16'' - i9 2.3 - 16gb ram - Radeon 5500 - 1TB ssd

Catalina 10.15.2


There's an entire thread on Macrumors where a lot of people is experiencing the same problem.

forum/macs/notebooks/macbookpro and search the topic Battery Life on MacBook Pro 16.

https://forums.macrumors.com/threads/battery-life-on-macbook-pro-16.2212813/



I am experiencing a terrible battery life too. Using my Mac with regular tasks (like web browsing, mail etc) it is around 1% of battery usage every 2 minutes.. do de math to understand my battery life. I can also tell you that in 8 hrs of standby (no tasks open) the battery have drained 7% of its charge.


So I went to the Apple store here in Milan (Italy) and the guy told me that I was basically his first case on a Mac Book Pro 16, because it's a new product. He also told me that he had no papers from Apple regarding this problem. He started the battery test using his iPad and the result was ok. Then he searched with me on the internet for other people having the same trouble and he came to the post I've linked before (the one on Macrumors), so I decided to share with all of you my experience.


Oh, a couple of things:


- He told me to test if it was related to a certain app with a higher battery consumption, so we erased the Mac and restored to factory default. I've tested it for 6/8 hours, the problem was still here even with the Mac brand new "out of the box".


- He also told me to try to reset the battery, discharging until 0% (let the Mac shut down by itself) and then recharge to 100%. Same story here, the problem is still there.


I also don't know if Battery Health 3 is very reliable, because the app is telling me that I have 18hrs remaining after 5min of typing (while in the screenshot, 5 mins ago, was 20hrs). Oh, display brightness 35%



This is not my first Macbook, I had a white unibody in 2013 and an Air in 2016... but I never, ever, experienced such a terrible battery.. It's like a windows laptop, probably worst compared to a Dell XPS.


Another example from this morning


  • 9 AM battery 84%
  • 10 AM battery 64%
  • 10:23 AM 59%


Only browsing the web, no apps open in background, brightness 70%, wifi

167 replies

May 18, 2020 1:07 PM in response to Michael Ginsberg

I've been following this thread for a while now, and I think it's safe to say we know the following things:


  1. The battery life will not last 11 hours unless you are doing very specific light tasks. (I've had the the time remaining peak at 15 hours, but if I use graphic (dGPU) intensive programs like After Effects, I'll only get a 2-3 hours of battery.) Typically, I get 4-5 hours working in Adobe CC apps and running Safari and Mail and other basic apps. Sometimes 6 or 7. I'm fine with that. If I need hardcore performance, I just plug in.
  2. The screen and dGPU drain the battery the fastest (Turn down your brightness and the battery life increases dramatically. It's too dark to see anything, but it tells you what's draining the battery.)
  3. My experience is that the battery is the worst in the first few weeks of use, but then it levels out. Still not 11 hours, but an average 5-7 hours, which I'll live with.


Now, the other issues I'm having are:


  1. Kernel panic on wake from sleep causing the computer to restart, and;
  2. Apps that use the dGPU crashing with considerable frequency (daily, if not more). For me it's usually something from the Adobe CC collection: InDesign, AfterEffects, Illustrator or Photoshop.


I'm wondering if anyone else is having these issues (I know some mentioned Kernal Panics from wake). Is this a widespread issue?

Jul 23, 2020 11:03 AM in response to FrancescoCinque

Guys here is my UPDATE -


Specs:

  • 2.4 GHz 8-Core Intel Core i9
  • 64 GB 2667 MHz DDR4
  • AMD Radeon Pro 5500M 8 GB / Intel UHD Graphics 630 1536 MB
  • 2 TB SSD (165g FREE)


Purchased July 10th.


I have done literally EVERYTHING shy of rewriting the HD and installing everything manually. At this point I have done the following:


  • Ran Diagnostics (came back fine)
  • Run Activity Monitor (no seen/known issues)
  • Completed 6 Power Cycles discharging to 0% and charging back up to 100%
  • Tested Safari vs. Chrome (surprisingly Chrome drew less RAM and gave me 2% longer battery life)
  • Reinstalled Catalina 10.15.6 (19G73) from Recovery Mode
  • Checked Battery w/Apple Senior Advisors


Issues I have seen/experienced:

  • Significant battery depletion (100% to 0% in 2.5 hours running 4 tabs on Safari and Mail in background) 55g FREE RAM
  • Experienced the fan speeding up to high RPM within 30 minutes of start up after being off all night
  • Intermittent browser issues *Safari that did not happen with Chrome


I have spent hours + on the phone with Apple Senior Advisors and Level 3 techs. Nobody has any idea even though this is a known problem! Senior advisor claims it was the first she had heard of it although there are a ton of documented cases. Nothing I have done at this point has improved the issue and it seems it is NOT an isolated incident. This machine was around $4700 and is used as my primary machine for a digital agency. *Sending this machine back (one week) and waiting 2 weeks for a new machine, which may or may not have the same issue is simply not a practical solution. I'm losing time and money daily. My MacBook Pro 2012 with a new battery lasted longer than this. APPLE please have your engineers sort the issue out. I suggest issuing a RECALL on these items as many professionals are losing precious work time. An almost $5k machine that in under 2 weeks isn't working as specified is a huge issue and our agency will not hesitate to vocalize the issue to gain attention and have it fixed on behalf of professionals everywhere. This is NOT ETHICAL. You have to know the issue exists as its documented countless times since November or 2019. *PLEASE ADDRESS this and get it fixed STAT!

Apr 8, 2020 12:24 PM in response to DPJ

I think it's easier to check the current GPU by going to activity manager > energy tab > bottom panel


I'm averaging 4-6 hours now that I stopped using the app Station (getstation.com) and started using "Mail for Gmail" instead.


You're right. The issue is almost exclusively the dGPU. That's what I discovered when I found this app was causing it to be on all the time.

Apr 8, 2020 1:36 PM in response to Michael Ginsberg

Apple states on their website discretely about graphics performance hits on battery life. Someone stated earlier that Apple should mention how much battery life gets hit when using the dGPU. That's not possible because certain apps like Final Cut Pro, Adobe Creative Suite and other power apps are more CPU intensive and there's no way to give a proper guide on battery life because of this.

Guys this is not an "Apple issue" nor is this an issue dedicated to the 16" MBP. This happens on all Windows laptops with discrete GPU's. I see the same arguments about the Lenovo X1 Extreme and the Dell XPS machines with dGPU's. I've been buying Macs for over 25 years and when Apple switched to Intel CPU's and introduced automatic graphics switching in System Preferences they were able to achieve lower battery consumption and advertise longer battery life in the 15" models, but it is application dependent.

Someone else here said there should be an option to switch only the Intel Integrated Graphics. That wouldn't work because the 15" and 16" models use the lower grade Intel Integrated Graphics and you won't get fluid performance from the apps that need the dGPU.

I honestly don't have a clue why Spotify needs the dGPU. iTunes and Apple Music don't activate it. Obviously the Spotify developer has their reasons for doing so. Please view the attachment I posted from Apple's website on how battery life is affected from the dGPU.


Jul 17, 2020 12:03 AM in response to pscales

I read somewhere something about the non-charging problem but I'm pretty sure that it can be solved. Just I don't remember how because I'm not involved and I didn't managed to. Maybe I can suggest you to open a different topic for this because it's not related to the power consumption. Regarding the 98% health battery, it's the same for me. Right out of the box it was 98% already, now I'm at 95% (read "SALUTE", it's health) after 8/9 months


Anyway, regarding the fan or not fan, I think that taking an hard position it's pointless. I'm a fan too, I love apple products, indeed I'm here to post and I own the entire echosystem. My wife too and my parents too. I'm only saying that on this particular machine (the mbp16) I'm suffering this problem of the battery, which I've never experienced with other macbooks. I hope that Apple silicon will solve this.

Nov 27, 2019 2:58 PM in response to sterling r

I started another thread. I think it may be due to the screen brightness. On my previous MacBooks, I would typically keep the screen at around 30 - 35% brightness. On this Mac, I have to keep it at 75% for the same brightness. If I put the screen at 50% or lower - it is very dim. Thinking the battery is way less because the screen has to be so bright.

Dec 19, 2019 1:13 AM in response to Allan Jones

Thank you!


I was having this issue with 16" MBP, and resetting SMC absolutely solved it for me.


Over the course of multiple days (with restarts in between), I was only getting about 2 hours of battery life (with general web browsing). I could hardly believe it on a new machine and knew something was definitely wrong.


After resetting SMC, I'm now in the 8+ hour range of battery life while performing the same tasks.

Dec 25, 2019 7:32 AM in response to CromeYellow

Trying to figure the same thing out for the USB-C cables, I've got 4 of various ages, including one from an iPad Pro, none of them have writing on them including the new 16" macbook and I have no good way to tell which is which. Weird that a support article would state something so directly that doesnt seem to actually be true?

Dec 28, 2019 2:44 AM in response to raguelmoon

My case: I've talked with my reseller and asked to return the Macbook. Probably I'll buy the next one on Amazon, so the return/refund will be lot easier. If the next one will suffer the same problem, then I will purchase another product (Razer, for example).


Apple must declare if this is an actual issue (HW or SW does't matter) of certain units or it's the normal behaviour of any 16''.

MacBook Pro 16 inch battery life

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.