mico office 365
I recently upgraded to Catalina. I had to purchase Microsoft office 365 for £79.99 which is fir up to 6 people. I can use powerpoint, word etc but my wife is not able to access these. What can be done?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I recently upgraded to Catalina. I had to purchase Microsoft office 365 for £79.99 which is fir up to 6 people. I can use powerpoint, word etc but my wife is not able to access these. What can be done?
Your purchase of Office allows you to download and install it on 5 devices. You also need to register each device or computer the Microsoft web site. It sounds like you did not register your wife's computer. You may also unregister any device and then register a new one if necessary, When you purchased your subscription, I believe they gave you instructions on how to do these things. So, first see what you've registered. Just installing the app is not sufficient. If you still have problems, then contact Microsoft.
Your purchase of Office allows you to download and install it on 5 devices. You also need to register each device or computer the Microsoft web site. It sounds like you did not register your wife's computer. You may also unregister any device and then register a new one if necessary, When you purchased your subscription, I believe they gave you instructions on how to do these things. So, first see what you've registered. Just installing the app is not sufficient. If you still have problems, then contact Microsoft.
hello,
Just to be clear, you purchase the office 365 that allows up to 6 persons to use but your wife is unable to use it?
I think it would be best to contact Microsoft since it's an app developed by them.
mico office 365