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Level 1

4 points

Setting up an iPod

I just got a new iPod touch for my daughter and, while setting up, I get a message that “an error occurred during activation. Try again” when setting up iMessage and FaceTime. Help please!

iPod, iOS 13

Posted on Nov 25, 2019 5:46 AM

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QuickPost

Level 10

103,311 points

Posted on Nov 25, 2019 10:14 AM

Hello,

Please refer to the following Apple Support document.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

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Setting up an iPod

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