Activation Error

I have an iPod Touch 5th gen running ios 9.3.5, I try to activate iMessage and Facetime, but i get an error saying "An error has occurred during Activation", please help.

iPod Touch (5th Gen)

Posted on Mar 25, 2020 2:55 PM

Reply
3 replies

Mar 25, 2020 6:18 PM in response to Yazan_Ahmad

Messages Troubleshooting.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.