continuous random restarting ~ 2017 iMac

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Level 1

20 points

continuous random restarting ~ 2017 iMac

Hi all,

I've asked this question before and got some very helpful answers. However, I am still having my 2017 iMac, running mac OS 10.15.1 Catalina having kernel panics which gives me the message 'your computer restarted because of a problem'.

I continue to have this issue. Rarely when I'm actually working on the iMac. Mostly when the iMac has

been inactive for awhile. Especially overnight. I normally leave the iMac on overnight. I've included an

image of my 'energy saver' settings as well as a visual of my hardware workflow. Also, an etrecheck report.

If anyone can offer some suggestions on what might be causing these kernel panics that would be great.

Thanks.

Dennis

etrecheck report

latest Kernel Paninc report

Posted on Nov 25, 2019 8:47 AM

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Answer 1

cecemf

Level 1

37 points

Nov 25, 2019 3:49 PM in response to wunwspirit

Same issue as you and same error report. I have reset SMC and NVRAM reset and stopped the Mac to go to sleep. From other forum post looks like it’s a sleep bug.

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Answer 2

poikkeus1

Level 4

2,475 points

Nov 25, 2019 9:15 AM in response to wunwspirit

I appreciate the detailed info - that cuts down on the possible culprits.

Trying to defuse a kernel panic is a challenge, because the problem might be hardware or software. I'd start by reading this:

https://www.mklibrary.com/technology/macos-sierra-stuck-endless-rebooting-loop/

...as it gives you a pretty comprehensive list of Mac fixes.

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Answer 3

wunwspirit Author

Level 1

20 points

Nov 25, 2019 9:34 AM in response to wunwspirit

I guess I should have added that I only use the external OS Sierra startup disk when I want to run my older Adobe CS4 Creative Suite software, or Final Cut Pro on the iMac. These, I believe are 32 bit applications which is why so many 32 bit apps show up in the etrecheck report. I normally run these apps, including Final Cut Pro, on the 2008 Mac Pro running 10.6.8 but wanted to

have the option of running them on the iMac as well.

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Answer 4

wunwspirit Author

Level 1

20 points

Nov 26, 2019 6:43 AM in response to cecemf

Hi @cecemf

Thanks for the input. A sleep bug makes sense in my situation, since the error has only happened either overnight ( as you see I have my energy saver preferences set to "put hard disks to sleep when possible" ) or when the computer has been inactive for a long period of time.

I'll have to look into this more. Perhaps this is an issue that Apple is working on?

Regards,

Dennis

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Answer 5

wunwspirit Author

Level 1

20 points

Nov 25, 2019 9:22 AM in response to poikkeus1

Hi @poikkeus1 ,

Thanks for the input. :-)

Dennis

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continuous random restarting ~ 2017 iMac

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