Weird emails

Hi I got an email that says that there was unusual activity on my account and that if I don’t fix it then it will delete my Apple ID. I think this is a scam email but I just wanted to make sure everything was okay by talking to you guys.

iPhone XR, iOS 13

Posted on Nov 25, 2019 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2019 8:23 PM

That is a phishing email.

Delete it.

Take a look at these articles for more info about that

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams

https://support.apple.com/en-us/HT204759


And 


Identify legitimate emails from the App Store or iTunes Store

https://support.apple.com/en-gb/HT201679

2 replies

Nov 25, 2019 8:30 PM in response to jourdan180

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Weird emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.