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failed to open page on Safari

Hi. I'm having difficultly opening one and only one specific page on Safari as it can't establish a secure connection.

I've tried clearing the history, deleting the database via "~Libarary/Safari/Databases", deleting the website data (but info comes back when refreshed), changing the DNS, and changing the TCP/IP but, to no avail, the webpage still does not work.

I have a MacBookAir, using OS X Yosemite, and Safari 10.1.2.

Any help would be greatly appreciated.

Chris

MacBook Air 13", OS X 10.10

Posted on Nov 25, 2019 8:41 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2019 9:55 AM

You are welcome. Someone posted the other day that they had problems with that web site.


Try another browser as a test.


Firefox        10.9 or higher


Opera Browser        10.9 or higher


SeaMonkey      10.9 or higher8


Waterfox          10.8 or higher


It may not help, but try running/posting the Etrecheck report in your normal account. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin



6 replies
Question marked as Top-ranking reply

Nov 27, 2019 9:55 AM in response to chris521uvic

You are welcome. Someone posted the other day that they had problems with that web site.


Try another browser as a test.


Firefox        10.9 or higher


Opera Browser        10.9 or higher


SeaMonkey      10.9 or higher8


Waterfox          10.8 or higher


It may not help, but try running/posting the Etrecheck report in your normal account. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin



Nov 26, 2019 12:30 PM in response to chris521uvic

If the above doesn't work, are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

failed to open page on Safari

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