phone says "unable to activate touch ID". Anyone have a solution?
phone says "unable to activate touch ID". Anyone have a solution?
iPhone 6s, iOS 13
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phone says "unable to activate touch ID". Anyone have a solution?
iPhone 6s, iOS 13
If Touch ID isn't working on your iPhone or iPad
If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do.
Follow these steps. Try using Touch ID after each step:
Still not working?
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
If you need to enter your passcode
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:
If Touch ID isn't working on your iPhone or iPad
If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do.
Follow these steps. Try using Touch ID after each step:
Still not working?
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
If you need to enter your passcode
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:
phone says "unable to activate touch ID". Anyone have a solution?