A large problem for our region

Question

A large problem for our region

Hello,

I have got a very big problem with software,

but I see it'll be correct to get an answer from you to start discuss the problem or

can you give an email for our region support.

Your sincere consumer

iPhone 5s

Posted on Nov 27, 2019 8:47 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

427,181 points

Nov 27, 2019 11:30 AM in response to vitaliPodobed

Fill out this form. Hopefully it will be redirected to somebody who can assist you.

iTunes and App Stores support --> https://support.apple.com/en-euro/itunes-contact

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Answer 2

KiltedTim

Level 10

224,982 points

Nov 27, 2019 8:50 AM in response to vitaliPodobed

You might actually tell us what region you're in , exactly...

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Answer 3

Limnos

Level 10

427,181 points

Nov 27, 2019 8:49 AM in response to vitaliPodobed

You have posted in a voluntary, user-to-user, technical support community. Responses are almost exclusively from other users like yourself, not Apple.

Apple products feedback links - http://www.apple.com/feedback/

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Answer 4

Limnos

Level 10

427,181 points

Nov 27, 2019 9:23 AM in response to vitaliPodobed

You make suggestions to Apple by using the feedback link (as it seems you have already done).

We can make suggestions to you if we know what the problem is.

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Answer 5

askbarnabas

Level 10

104,220 points

Nov 27, 2019 9:21 AM in response to vitaliPodobed

What is your exact issue?

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Answer 6

Nov 27, 2019 9:10 AM in response to vitaliPodobed

at the moment it is all what I received :

Thank you for your feedback on the iPhone.

We cannot respond to you personally, but please know that your message has been received and will be reviewed by the iPhone Team. If we need to follow up with you on your ideas for improving the iPhone, we will contact you directly.

We appreciate your assistance in making the iPhone better.

iPhone Team

Apple

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Answer 7

Nov 27, 2019 10:03 AM in response to Limnos

Dear Limnos,

I would be very grateful to you.

My main problem is access to my device (iPhone 5s).

I had not used it for long time because I was in a hospital.

When I had turned on the device I was asked for the password for my AppleId:

I also forgot answers for restore questions, because I had changed them a few days before I was arrived hospital (an accident).

Typically to resolve this I need to create a request to Apple support team, but the request form doesn't work for Belarus at all.

Can you help me to create request and associate it with one of my email addresses

or give me advice?

thank you in advance

[Personal Information Edited by Moderator]

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Answer 8

Nov 27, 2019 8:55 AM in response to KiltedTim

My region is Belarus and we are not able to use support form. The form doesn't work.

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Answer 9

Nov 27, 2019 9:06 AM in response to Limnos

Thank you Limnos for the link,

I duplicated question there and l'll hope to get an answer from support team.

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Answer 10

Nov 27, 2019 9:20 AM in response to Limnos

Could you tell me how I can make suggestions?

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Answer 11

Limnos

Level 10

427,181 points

Nov 27, 2019 9:16 AM in response to vitaliPodobed

That is a standard feedback response. Typically that is all you will ever hear. Even if you make something they will follow through on it may take a long time before you see it happen.

If we knew what your issue actually was then we might be able to make suggestions.

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A large problem for our region

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