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iPhone xr

New iPhone XR and whilst callers can hear me, I can’t hear them. It’s a brand new phone - anyone able to help?

iPhone XR

Posted on Nov 27, 2019 10:48 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2019 1:02 PM

Start here:--> If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support

If the issue still persists, I would contact your carrier explaining your problem and asking for help.

If you get no help, since your device is brand new & covered by warranty, have it inspected at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Nov 27, 2019 1:02 PM in response to Technono2019

Start here:--> If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support

If the issue still persists, I would contact your carrier explaining your problem and asking for help.

If you get no help, since your device is brand new & covered by warranty, have it inspected at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

iPhone xr

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