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Technono2019 Author

Level 1

4 points

iPhone xr

New iPhone XR and whilst callers can hear me, I can’t hear them. It’s a brand new phone - anyone able to help?

iPhone XR

Posted on Nov 27, 2019 10:48 AM

Top-ranking reply

ProustGiulio

Level 10

208,578 points

Posted on Nov 27, 2019 1:02 PM

Start here:--> If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support

If the issue still persists, I would contact your carrier explaining your problem and asking for help.

If you get no help, since your device is brand new & covered by warranty, have it inspected at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

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