I cannot sign into apple music in my huawei p30
Can anyone advise: upgraded phone to Huawei P30 from iphone 6 and cannot seem to get the itunes App to sign in - asks for username, then automatically tries to sign m in and then fails EVERY TIME! :(
User profile for user:
i_rina
User level:
Community Specialist
Hi dan_ie_lle,
It sounds like you need help with signing in on your Apple ID and I want to help.
Do you know if you had two-factor authentication enabled for your Apple ID?
You may need to create an app specific password for your device:
"Generate app-specific passwords
With two-factor authentication, you need an app-specific password to sign in to your account using third-party apps or services such as email, contacts, or calendar apps not provided by Apple. Follow these steps to generate an app-specific password:
- Sign in to your Apple ID account page.
- Click Generate Password below App-Specific Passwords.
- Follow the steps on your screen.
After you generate your app-specific password, enter or paste it into the password field of the app as you would normally."
Two-factor authentication for Apple ID - Apple Support
Let me know if that helps.
Thanks for using the Apple Support Communities.