iPhone 11 pro max autofocus not working.

I literally haven’t even used the video function until today when attempting to record nail tutorials on my iPhone considering the premium quality the cameras are supposed to have but the autofocus does not work the only way I can get something to focus is to tap on the screen and manually select where I want the camera to focus. Anyone else having this issue and/or have any idea how to fix it?!!

iPhone 11 Pro Max, iOS 13

Posted on Nov 27, 2019 4:38 PM

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1 reply

Dec 1, 2019 4:59 PM in response to sgrace022409

Hey sgrace022409,


Thanks for using Apple Support Communities! I understand you're running into an issue when taking a video on your iPhone. I definitely want you to be able to depend on your iPhone, and all its features. I am happy to provide some information to help.


To start, I recommend taking a look at the resource below and working through the steps there as these can resolve issues with the iPhone camera.


If the camera on your iPhone, iPad, or iPod touch isn't working


If those steps don't help, would you mind answering the following?


Are you seeing this behavior when taking other videos as well, or just with this one?


Are you able to capture photos without issue?


Were you using the built in Camera app, or a third-party app? Does this happen in both?


Thanks again, and have a great day!

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iPhone 11 pro max autofocus not working.

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