Cannot get into ipad
locked out of ipad. Please let me know what I can do to get into my ipad.
iPad mini 4, iOS 13
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locked out of ipad. Please let me know what I can do to get into my ipad.
iPad mini 4, iOS 13
Hello,
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you don't know your passcode:
Forget Passcode or Restore Device
For help with the above or later models including iPhone 7, 7s, 8 or later, iPad Pro 11" and iPad Pro 12.9" models please refer to If your iPhone, iPad, or iPod touch won't turn on or is frozen.
If the above doesn’t work for you, then:
Follow these steps to place your iOS device into recovery mode: iPhone DFU mode explained, and how to enter DFU mode on your device.
If all fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service.
If you don't know your Apple ID and/or password:
For Problems With Your Apple ID
Reset Security Questions
Contact Apple for help with Apple ID account security
If you forgot the answers to your Apple ID security questions - Apple Support
You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.
Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.
Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS.
FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support: Contacting Apple for support and service including international calling numbers.
Thank you for your understanding and support.
Cannot get into ipad