my ipad is disabled

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Level 1

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I have the passcode but can't figure out how to fix this. Any ideas? there are no apple stores less than an hour away.

iPad mini, iOS 9

Posted on Nov 27, 2019 8:31 PM

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Answer 1

Top-ranking reply

Level 10

103,437 points

Hello,

Please refer to the following Apple Support documents.

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Answer 2

Community+ 2025

Level 10

741,311 points

Click here and follow the instructions.

You only need to contact Apple if broken buttons prevent you from restoring it.

Knowing the passcode only makes a difference if you previously backed the iPad up.

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