Reinstalling Instagram on phone

I unistalled the app because I couldn’t upload a pic. I went back into the App Store and tried reinstalling. I get a message below “can’t access because the account is disabled. That said I can still see my account in the web version of Instagram. Any tips?

Posted on Nov 28, 2019 1:25 AM

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Posted on Nov 28, 2019 1:26 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

2 replies
Question marked as Top-ranking reply

Nov 28, 2019 1:26 AM in response to mgpelaez

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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Reinstalling Instagram on phone

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