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chess.com

Hi,

I wrongly made a purchase for a yearly subscription to chess.com "diamond".

Is there any way to get a refund, or at least a cancelation of the subscription with a partial refund?

Regards

iPhone XS

Posted on Nov 28, 2019 7:00 AM

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Question marked as Best reply

Posted on Nov 28, 2019 7:53 AM

Have you cancelled the subscription?


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide





1 reply
Question marked as Best reply

Nov 28, 2019 7:53 AM in response to mats112

Have you cancelled the subscription?


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide





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