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Wrong purchase

Good day,


could you kindly refund payment that was made this morning. I really want to cancel that service as I’m not using Bookmate application so much and I don’t need one year premium package.


please let me know how can I apply for refund.


thank you so much for your time,

kind regards

Ljubica

iPhone SE, 14

Posted on Jul 18, 2021 4:39 AM

Reply
Question marked as Best reply

Posted on Jul 18, 2021 9:17 AM

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

3 replies
Question marked as Best reply

Jul 18, 2021 9:17 AM in response to ljubica193

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Wrong purchase

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