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New "used" phone - Can't get it to work

I bought an iPhone 7S from my boss, and I'm trying to get it to work.

The iPhone is in recovery mode, and says: "Attempting Data Recovery." But when its finished, it says "Data Recovery Failed."

Help!

iPhone 7 Plus

Posted on Nov 28, 2019 9:19 AM

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Posted on Nov 28, 2019 9:26 AM

Put the device into Recovery mode as indicated in this support document and restore it to factory. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Make sure you have the latest version of iTunes, as it will attempt to install the latest version of iOS.

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New "used" phone - Can't get it to work

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