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Apple Gift Cards / Apple Pay

A while ago I added multiple Apple Gift cards (3X £25) to my Apple ID. I have spent that money on Music in the iTunes Store, I spent all but £0.78. I would like to add another Apple gift card that I was given, the card total amounting to $50. When I tried to add this to my balance, though, I received a notification that I was in the wrong country to add that money, being in the UK, and the card being US. So, I attempted to change my location to from UK to US, but apparently I have to spend any remaining money first, but nothing you can buy costs £0.78, so is there a way I can delete or remove that balance off of my iPad in order to change my region temporarily?

iPad, iOS 13

Posted on Nov 28, 2019 11:54 AM

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Question marked as Top-ranking reply

Posted on Nov 28, 2019 12:32 PM

contact iTunes Support and ask them zero balance your account. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide


Before doing that, do you meet all the other requirements to change to another store? You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Region - Change your iTunes Store, iBooks Store, or App Store country or region

1 reply
Question marked as Top-ranking reply

Nov 28, 2019 12:32 PM in response to redman212

contact iTunes Support and ask them zero balance your account. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide


Before doing that, do you meet all the other requirements to change to another store? You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Region - Change your iTunes Store, iBooks Store, or App Store country or region

Apple Gift Cards / Apple Pay

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