Imei problem

I have a problem with the imei number, is locked

so I can t use internet service, I need an inmidiately solution

iPhone 11, iOS 13

Posted on Nov 28, 2019 1:05 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2019 12:19 PM

Hello JuanAdamoli,


Welcome to Apple Support Communities. It sounds like you're having trouble with the IMEI number on your iPhone. I'd be happy to share information that may help you resolve this.


If your IMEI is locked to a particular carrier, you'll want to reach out to the carrier for assistance with unlocking your iPhone: How to unlock your iPhone for use with a different carrier.


Take care.

1 reply
Question marked as Top-ranking reply

Dec 2, 2019 12:19 PM in response to JuanAdamoli

Hello JuanAdamoli,


Welcome to Apple Support Communities. It sounds like you're having trouble with the IMEI number on your iPhone. I'd be happy to share information that may help you resolve this.


If your IMEI is locked to a particular carrier, you'll want to reach out to the carrier for assistance with unlocking your iPhone: How to unlock your iPhone for use with a different carrier.


Take care.

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Imei problem

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