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Forgot passcode on iphone XR

How can I unlock my phone? I've forgotten the pass code!


iPhone XR, iOS 13

Posted on Nov 28, 2019 3:14 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2019 3:59 PM

Then you did not choose Restore, you chose Update. See Step 3:


Locate your device on your computer. When you see the option to Restore or Update, choose Restore. Finder or iTunes will download software for your device.

10 replies

Dec 10, 2019 3:57 PM in response to Lawrence Finch

I don't understand. I have backed up my device before, so I did recognize the window that appeared and I selected "update". It took a little while, but the update did process and the phone restarted and went into recover mode. It has you swipe up to recover and asks for the passcode. I do have some technical skills, so I am fairly certain I followed the instructions correctly. What did I miss?

Dec 10, 2019 4:11 PM in response to Munchichic

Let me make a suggestion. It won’t help this time, but for the future...


Go to Settings/{your name}/iCloud and turn on iCloud Backup. Then every night connect the phone to power and Wi-Fi and lock it. A new backup will be created during the night. If you have a lot of data you may need more than the default free 5 GB iCloud storage. You can expand it to 50 GB for 99¢ a month.

Forgot passcode on iphone XR

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