My Brother MFC7340 is no longer compatible since I added OSMacCatalina. My printer still works but not my scanner. I downloaded the drivers from the Brother's site but still not working.

My Brother MFC7340 is no longer compatible since I added OSMacCatalina. My printer still works but not my scanner. I downloaded the drivers from the Brother's site but still not working.

Posted on Nov 29, 2019 1:46 PM

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3 replies

Nov 29, 2019 2:05 PM in response to bhbv

So this is a USB-connected Brother MFC-7340, with the following drivers loaded, and there are issues scanning?

https://support.brother.com/g/s/id/os/macintosh.html


If you’ve tried the macOS Image Capture app, and have followed the troubleshooting tips, and have tried removing and re-adding the scanner, and have rebooted, and are still having problems? If so, then check with Brother support, as this is intended to work.

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My Brother MFC7340 is no longer compatible since I added OSMacCatalina. My printer still works but not my scanner. I downloaded the drivers from the Brother's site but still not working.

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