Contacts' names when phoning
When I go to make a phone call the names of contacts are not displaying, only the numbers are. I don't know how to fix this
iPhone 6, iOS 12
When I go to make a phone call the names of contacts are not displaying, only the numbers are. I don't know how to fix this
iPhone 6, iOS 12
Hi LJanieC,
Thank you for using the Apple Support Communities! I understand you are experiencing a concern with your contacts, and I would like to help.
I have a few questions to gain more information about what is happening.
-When you go to place a call, are you using the Contacts app, or are you using the Phone app?
-Where exactly are you seeing the number only, with no contact name? The Recents tab in the Phone app? Or, the actual contact card in the Contacts app?
-Are all contacts affected, or just certain contacts?
I would also like you to make sure your iPhone is fully up to date by checking Settings > General > Software Update. If you do see an update available, you may want to try updating iOS using the steps found here: Update your iPhone, iPad, or iPod touch - Apple Support, then check for the same behavior. If you are fully up to date with software already, try restarting your iPhone: Restart your iPhone, iPad, or iPod touch - Apple Support. Does restarting help correct the behavior you are noticing with your contacts?
If you need continued support, please reply back with responses to the questions above.
Regards.
Contacts' names when phoning