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It appears this is a problem for iPhone and iPad of which I did not have a problem with. However 2 days ago this started showing up on my iWatch. It is happening every time I open my look at my watch. Immediately return after “ok”.

Apple Watch Series 1, watchOS 6

Posted on Nov 30, 2019 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2019 12:10 PM

Hello Frustratedgirl100,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are getting an error on your Apple Watch about iTunes Store and purchases. First, please restart your Apple Watch and iPhone and test your situation again.



How to restart your Apple Watch

Restart your iPhone



Next, make sure your Apple Watch and iPhone are up to date, as well as test this with your iPhone on cellular data and different Wi-Fi networks:



Update your Apple Watch

Update the iOS software on your iPhone, iPad, or iPod touch



Cheers!

2 replies
Question marked as Top-ranking reply

Dec 3, 2019 12:10 PM in response to Frustratedgirl100

Hello Frustratedgirl100,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are getting an error on your Apple Watch about iTunes Store and purchases. First, please restart your Apple Watch and iPhone and test your situation again.



How to restart your Apple Watch

Restart your iPhone



Next, make sure your Apple Watch and iPhone are up to date, as well as test this with your iPhone on cellular data and different Wi-Fi networks:



Update your Apple Watch

Update the iOS software on your iPhone, iPad, or iPod touch



Cheers!

It appears this is a problem for iPhone and iPad of which I did not have a problem with. However 2 days ago this started showing up on my iWatch. It is happening every time I open my look at my watch. Immediately return after “ok”.

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