You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Have an old iphone, factory reset. I can't set it up (want to use it as an ipod basically) because I'm getting a 'Unable to Activate-an update is required to activate your iPhone' message. Plugged it into itunes but it's not giving me an option to update
Windows, Windows 10
You must have a SIM card in the phone to activate it. If the phone is carrier-locked it must be a SIM for that carrier, however, it can be a deactivated SIM.
After you've got the SIM in the phone connect it to your computer with the USB cable, then click on its icon in iTunes. You should see an option to update or restore the phone.
You must have a SIM card in the phone to activate it. If the phone is carrier-locked it must be a SIM for that carrier, however, it can be a deactivated SIM.
After you've got the SIM in the phone connect it to your computer with the USB cable, then click on its icon in iTunes. You should see an option to update or restore the phone.
says phone needs update to activate
