You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replacement phone

How to send back my damaged phone since I already got the replacement phone.

Posted on Nov 30, 2019 9:11 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2019 9:14 AM

Assuming you received the replacement phone from Apple, they typically will send you a box to return the defective phone. If you haven't gotten it or directions, contact Apple directly. Use the Contact Support button at the top of this screen

1 reply

Replacement phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.