You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Returning Damaged phone

Hi, I just received my replacement phone and have transferred all information over. Where/how do I send it back?

iPhone 12 Pro

Posted on Aug 10, 2021 3:03 PM

Top-ranking reply

Level 10

91,311 points

Posted on Aug 10, 2021 3:41 PM

You should normally receive a returns box

Contact Apple Support directly in your country as you did when you arranged the replacement,

Depending on your region, you may be able to reach them here: contact Apple Support

View in context

Similar questions