Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Returning Damaged phone

Hi, I just received my replacement phone and have transferred all information over. Where/how do I send it back?

iPhone 12 Pro

Posted on Aug 10, 2021 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2021 3:41 PM

You should normally receive a returns box

Contact Apple Support directly in your country as you did when you arranged the replacement,

Depending on your region, you may be able to reach them here: contact Apple Support 

1 reply

Returning Damaged phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.