Returning Damaged phone

Hi, I just received my replacement phone and have transferred all information over. Where/how do I send it back?

iPhone 12 Pro

Posted on Aug 10, 2021 3:03 PM

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LD150

Level 10

100,137 points

Posted on Aug 10, 2021 3:41 PM

You should normally receive a returns box

Contact Apple Support directly in your country as you did when you arranged the replacement,

Depending on your region, you may be able to reach them here: contact Apple Support

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Top-ranking reply

LD150

Level 10

100,137 points

Aug 10, 2021 3:41 PM in response to DevenyVega

You should normally receive a returns box

Contact Apple Support directly in your country as you did when you arranged the replacement,

Depending on your region, you may be able to reach them here: contact Apple Support

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Returning Damaged phone

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