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Level 1

5 points

Refund money

hello. Just now iTunes charged 37.99 AED form my debit card. I wrote details of my card and it directly changed that amount without asking and purchasing anything. And I don’t know for what. I did not purchase anything and it took suddenly. Please, help to check for what charged and refund my money back. I don’t want to purchase anything

Posted on Nov 30, 2019 11:52 AM

Best reply

Niel

Level 10

728,183 points

Posted on Nov 30, 2019 11:56 AM

Click here for information. If the article doesn't cover it, use the links in section 6.

To ask for a refund, use this form to contact the iTunes Store staff, or if you got an email receipt, use the 'Report a Problem' link in it.

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