Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problem reinstalling OS X El Capitan

trying to reinstall El Capitan on a MacBook Pro. getting the message 'A required download is missing.' What do I do?

Posted on Nov 30, 2019 6:18 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2019 11:17 PM

Is the copy of El Capitan you are retrying to install an old copy you downloaded some time ago.

Recently the certificates for certain Mac OS's expired making it difficult or impossible to install them.

Apple released updated versions with new valid certificates, so you could try downloading the updated

release of El Capitan, from here. How to upgrade to OS X El Capitan – Apple Support

Please note there are different instructions, read Sections 4 to 7 completely.

At Section 4 you click on Download OS X El Capitan, this will download Install MACOSX.dmg.

Double-click on Install MACOSX.dmg and you will then get Install MACOSX.pkg.

Double click on that and an installation window will open, this does not install El Capitan but converts

Install MACOSX.pkg to Install OS X El Capitan.app which will be in your Application folder.

Use that to install El Capitan.

1 reply
Question marked as Top-ranking reply

Dec 1, 2019 11:17 PM in response to charlotterodgers

Is the copy of El Capitan you are retrying to install an old copy you downloaded some time ago.

Recently the certificates for certain Mac OS's expired making it difficult or impossible to install them.

Apple released updated versions with new valid certificates, so you could try downloading the updated

release of El Capitan, from here. How to upgrade to OS X El Capitan – Apple Support

Please note there are different instructions, read Sections 4 to 7 completely.

At Section 4 you click on Download OS X El Capitan, this will download Install MACOSX.dmg.

Double-click on Install MACOSX.dmg and you will then get Install MACOSX.pkg.

Double click on that and an installation window will open, this does not install El Capitan but converts

Install MACOSX.pkg to Install OS X El Capitan.app which will be in your Application folder.

Use that to install El Capitan.

problem reinstalling OS X El Capitan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.