You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problem reinstalling OS X El Capitan

trying to reinstall El Capitan on a MacBook Pro. getting the message 'A required download is missing.' What do I do?

Posted on Nov 30, 2019 6:18 PM

Top-ranking reply

Level 8

42,608 points

Posted on Dec 1, 2019 11:17 PM

Is the copy of El Capitan you are retrying to install an old copy you downloaded some time ago.

Recently the certificates for certain Mac OS's expired making it difficult or impossible to install them.

Apple released updated versions with new valid certificates, so you could try downloading the updated

Please note there are different instructions, read Sections 4 to 7 completely.

At Section 4 you click on Download OS X El Capitan, this will download Install MACOSX.dmg.

Double-click on Install MACOSX.dmg and you will then get Install MACOSX.pkg.

Double click on that and an installation window will open, this does not install El Capitan but converts

Install MACOSX.pkg to Install OS X El Capitan.app which will be in your Application folder.

Use that to install El Capitan.

View in context

Similar questions