You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't install OS on old laptop for trade-in

I'm trading in my MacBook Pro, trying to reinstall OS X El Capitan and keep getting message:

a required download is missing.


How do I get around this?

MacBook Pro

Posted on Dec 9, 2020 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2020 9:06 PM

Try creating a bootable macOS USB installer using the instructions in this Apple article:

How to create a bootable installer for macOS - Apple Support



1 reply

can't install OS on old laptop for trade-in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.