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Photos won't sync with iCloud

Hi, since formatting my MacBook pro (2015) I have difficulties syncing photos and notes from iCloud to my mac. After taking pictures by my iPhone, the photo sync well from my iPhone to iCloud, but not from iCloud to my mac. Also, Notes won't sync. I will appreciate help on this. Thank you

MacBook Pro 15", macOS 10.15

Posted on Dec 1, 2019 2:44 AM

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Posted on Dec 1, 2019 12:04 PM

Mac sure the Mac is signed into System Preferences/iCloud (Apple ID for Catalina) using the same Apple ID.


Try going to System Preferences/iCloud (Apple ID for Catalina) and stop Photos and Notes syncing by unchecking the box. Wait a couple of minutes, then check syncing. Allow time for the sync to complete.


Last resort - have you tried signing out of iCloud and then sign back in?

7 replies
Question marked as Best reply

Dec 1, 2019 12:04 PM in response to arisan101

Mac sure the Mac is signed into System Preferences/iCloud (Apple ID for Catalina) using the same Apple ID.


Try going to System Preferences/iCloud (Apple ID for Catalina) and stop Photos and Notes syncing by unchecking the box. Wait a couple of minutes, then check syncing. Allow time for the sync to complete.


Last resort - have you tried signing out of iCloud and then sign back in?

Photos won't sync with iCloud

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