Gotta a email saying my iCloud is outdated and needs information? Is this email a scam do we need to update the iCloud?

Gotta a email saying my iCloud is outdated and needs information? Is this email a scam do we need to update the iCloud?

iPhone 7, iOS 13

Posted on Dec 1, 2019 5:32 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2019 5:41 AM

Yes, almost certainly. iCloud does not become outdated. Additionally in a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

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Question marked as Top-ranking reply

Dec 1, 2019 5:41 AM in response to michael_brown21

Yes, almost certainly. iCloud does not become outdated. Additionally in a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

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Gotta a email saying my iCloud is outdated and needs information? Is this email a scam do we need to update the iCloud?

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