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can't log into icloud on new windows laptop using existing apple ID

I've just bought a new windows laptop and it's not recognising my apple id when I try to log into icloud.


I have an iPhone X, an iPad Air 2 and I currently use my apple id on these with no problem.


I've also just set up iTunes on my new laptop using my Apple ID and password with no problem.


I always assumed that my Apple ID was the same as my iCloud ID. Is this correct?


I thought about re-setting my Apple ID password but I'd then have to change it on all my other devices which seems wrong if they're currently working.

Windows, Windows 10

Posted on Dec 1, 2019 7:02 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2019 7:23 AM

Your Apple ID can be used to log into iCloud.


You may need to enable 2 Factor Authentication on your Apple ID and create an app specific password to use. If your account won’t allow 2 Factor Authentication, try 2 step verification.


Apple ID -Two-factor authentication 


Two Factor Authentification availability


Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

Similar questions

5 replies
Question marked as Top-ranking reply

Dec 1, 2019 7:23 AM in response to bessyseven

Your Apple ID can be used to log into iCloud.


You may need to enable 2 Factor Authentication on your Apple ID and create an app specific password to use. If your account won’t allow 2 Factor Authentication, try 2 step verification.


Apple ID -Two-factor authentication 


Two Factor Authentification availability


Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

can't log into icloud on new windows laptop using existing apple ID

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