iTunes log in
How do I get this ITunes/ Apple ID off the iPad mini? I have no clue what the password is and can’t access it any other way.
iPad mini 3 Wi-Fi, Cellular
User profile for user:
chris_g1
User level:
Community Specialist
Hey Sup_2020,
I see you have a concern with a pop-up of an unrecognized Apple ID and a required password.
It sounds like an app is attempting to update that was purchased or downloaded under a different Apple ID that had been signed into the iPad at some point. You will want to delete the affected app, and then download it again under your current Apple ID that's logged into the iPad. Here's some help with that: How to delete apps on your iPhone, iPad, and iPod touch - Apple Support.
Have a great day.