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Apple id locked

I bought an iphone 5s from a friend of mine. But apple id is locked and we can't log in and can't access your old email address.

Posted on Dec 2, 2019 12:23 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2019 7:28 AM

If this is in the iTunes/App Store, see the 3rd link.


Apple ID is locked or disabled


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Dec 2, 2019 7:28 AM in response to adorján

If this is in the iTunes/App Store, see the 3rd link.


Apple ID is locked or disabled


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

Apple id locked

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