Can't see all Apple TV+ shows in Apple TV 4K

When I open up "Apple TV+" from the menu in my Apple TV 4K device, it only shows 5 of the available shows. It does not list "See", "The Morning Show", "For All Man Kind" and maybe others. It DOES show the Snoopy show, "Dickinson", "Ghost Writer", "Helpsters" and the Elephant Show. If I search for "See" or the other missing shows it finds them and I can play it, but I would much prefer to have an icon to click on for the show. Am I being dense or is this something everyone is seeing?



Posted on Dec 2, 2019 10:39 AM

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Posted on Dec 8, 2019 3:05 PM

I figured out the issue, it was TV restrictions. I'd set the restrictions to "TV-14" as I've teenagers at home and didn't want them watching the mature shows. If you've the restrictions set this way, the "Apple TV+" app will only show tiles for shows of that rating or lower. It won't show tiles for "TV-MA" shows. Once I set the restrictions to show "All" shows, then I was able to see all the tiles for all the shows.


This is the functionality is opposite of Movies. For movies I've that restricted to "PG-13", but I can see the tiles for all the movies. However if I select a rated "R" movie, then I have to put in the admin password to watch it. I think it would be less confusing if the Apple TV+ app did the same thing. Show all the available shows in tiles, but ask for the admin password if one is selected with a higher rating than what is in the restrictions for TV shows.

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Question marked as Top-ranking reply

Dec 8, 2019 3:05 PM in response to ZamBam4real

I figured out the issue, it was TV restrictions. I'd set the restrictions to "TV-14" as I've teenagers at home and didn't want them watching the mature shows. If you've the restrictions set this way, the "Apple TV+" app will only show tiles for shows of that rating or lower. It won't show tiles for "TV-MA" shows. Once I set the restrictions to show "All" shows, then I was able to see all the tiles for all the shows.


This is the functionality is opposite of Movies. For movies I've that restricted to "PG-13", but I can see the tiles for all the movies. However if I select a rated "R" movie, then I have to put in the admin password to watch it. I think it would be less confusing if the Apple TV+ app did the same thing. Show all the available shows in tiles, but ask for the admin password if one is selected with a higher rating than what is in the restrictions for TV shows.

Dec 2, 2019 12:58 PM in response to Urquhart1244

I clicked on the icon that's has a black background with the Apple Logo (apple with a bite) and the letters "TV" and then clicked on Television and only the mentioned shows were there under "Apple TV+", no "See" etc. Same deal if I went to "Watch Now" and scrolled down to "Apple TV+", i.e. "See", "The Morning Show" and "For All Man Kind" were not in the list.

Dec 2, 2019 5:02 PM in response to rkaufmann87

FWIW, I checked the version of the software it's tvOS13.2 and I'd Automatic Updates selected for the Apple TV. I tried updating and as expected it said it was updated. I restarted the AppleTV, no joy there. I also unplugged it for 30 seconds and powered it back up, no joy there either. I guess I'll have to call Apple Care unless someone has another idea. I just find it very weird that it's seeing five or so of the show and not the rest.

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Can't see all Apple TV+ shows in Apple TV 4K

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