You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kai.M Author

Level 1

7 points

Cannot open any files in File App due to security restrictions

All of a sudden I can‘t open any MS Office files or pdf from the file app anymore. Everything works fine if I open the files from Onedrive, where they are located. If they are on iCloud, it doesn‘t work.

The message I get with Office: „Your organization does not allow you to open this data here.“.

Running iPad OS 13.2.3 on an iPad Pro 12.9.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Dec 2, 2019 11:11 AM

Top-ranking reply

QuickPost

Level 10

103,377 points

Posted on Dec 3, 2019 8:43 AM

Hello,

Have you tried restarting iPad?

Restart your iPhone, iPad, or iPod touch - Apple Support

View in context

Cannot open any files in File App due to security restrictions

Similar questions