upgrade Catalina recoveryHDMetaDmg.pkg

upon upgrading to Catalina I get this error: An error occurred while running scripts from the package "RecoveryHDMetaDmg.pkg"


What is happening and how to solve this?

MacBook Pro 13", macOS 10.14

Posted on Dec 2, 2019 12:39 PM

Reply
1 reply

Dec 5, 2019 9:18 AM in response to hoffvp

Hi hoffvp,


Thanks for using Apple Support Communities! I see you're having an issue with installing Catalina, due to an error, and I'd like to help out.


For this message that you shared, you'll want to disable any security software that you have installed on your Mac. Then attempt to install Catalina again.


How to upgrade to macOS Catalina


If you're still receiving the error after disabling the security software, you can uninstall it. Or try safe mode, which disables items which start up with your Mac. Use safe mode to isolate issues with your Mac

Keep in mind, with safe mode, your Mac may take longer to boot up and the display may have lines and flashing. This is expected, and will go back to normal after the install and you start up as usual.


If your Mac is a supervised device, from your work or school, try safe mode also. If you still can't install Catalina, talk to your IT department or administrator.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

upgrade Catalina recoveryHDMetaDmg.pkg

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.