Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to load content

Hi,


When trying to play anything on Apple TV + I get an error saying "Unable to load content". When I try to open the Music app it tries to enroll me, then gives a error that i am already enrolled, and then does not load anything.... When I check my subscriptions on my phone both look OK. Apple Music works fine on my phone as well.


All other apps are working fine, including Netflix and Prime, no streaming issues whatsoever. Speedtests are all in the 20Mbps range. tvOS is 13.2.


Any ideas?

Apple TV 4, tvOS 13

Posted on Dec 2, 2019 8:48 PM

Reply

There are no replies.

Unable to load content

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.