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Apple TV movies not downloading or steaming

Lately, I’ve been unable to stream or download any of my Apple TV movie purchases onto my iPad 10.5 inch. When I attempt to download a movie, I receive a “Verification Required: Tap continue to sign in and view billing information” message. After entering in my password and hitting continue, nothing happens. If I try to stream the movie, I’ll get the same prompt, but followed by a “There’s a problem loading this content” error. I’m certain the iPad has adequate storage for downloads. Can anyone explain what’s going on, here? Thanks.

Posted on Jun 17, 2021 1:27 PM

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Posted on Jun 18, 2021 2:48 AM

“Verification Required: Tap continue to sign in and view billing information”

Please contact Apple Support if you can’t find updatable billing information.

Contact Apple for support and service - Apple Support (phone numbers)

or start your support request online and they’ll connect you to an expert (email/chat/callback).

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Question marked as Best reply

Jun 18, 2021 2:48 AM in response to ThePixelPunisher

“Verification Required: Tap continue to sign in and view billing information”

Please contact Apple Support if you can’t find updatable billing information.

Contact Apple for support and service - Apple Support (phone numbers)

or start your support request online and they’ll connect you to an expert (email/chat/callback).

Apple TV movies not downloading or steaming

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