Help me

Question

Help me

Hi

I've encountered a problem.

Please help me.

Apple ID, my personal iPhone. blocked.

Unfortunately, I have no information about Apple ID.

I have a lot of information, like: personal photos and videos on iCloud, but I don't have access to them.

I'm one of the people who love the iPhone, but ...

My iPhone is blocked.

I am so sad.

I'm going to buy an Apple iPhone,

I worked and saved my money to buy an iPhone.

I can't buy an iPhone anymore.

I'm very upset about this problem.

Please help me.😢😢😢

iPhone 6

Posted on Dec 3, 2019 6:24 AM

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Answer 1

Eric Root

Level 10

684,111 points

Dec 3, 2019 6:32 AM in response to hasan_bahraminia

See if you can recover the ID/password.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Apple ID - Find

Enter the Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.

Genius Bar Reservation US

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat

Apple Support using Twitter

Or fill out and submit this form.

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